Frequently Asked Questions

What Shipping Methods Are Available?

Codide primarily offers digital downloads. Once your payment is successfully completed, your purchased product will be available instantly in your account dashboard under “My Downloads”. A download link will also be sent to your registered email address.
For any physical merchandise (if applicable in future), standard courier delivery within India will be used.

How Long Will it Take To Get My Package?

For digital products, there is no waiting time. Access is granted immediately after successful payment confirmation.
In rare cases of payment verification delay (such as manual bank transfer), access may take up to 24 hours.
For physical items (if applicable), delivery within India usually takes 5–7 business days depending on your location.

How Do I Track My Order?

For digital products, you can log in to your Codide account and visit the “My Orders” or “My Downloads” section to view your purchase details and download status.
If a physical product is shipped, a tracking ID and courier details will be shared via email once dispatched.

How Do I Place An Order?

1. Browse and select your desired product
2. Click “Add to Cart” or “Buy Now”
3. Proceed to checkout
4. Enter your billing details
5. Complete payment securely

Once payment is successful, you will receive confirmation via email along with access instructions.

How Should I Contact If I Have Any Queries?

• Contact Us page on our website
• Official email support (provided on the website)
• Support form inside your account dashboard

We aim to respond to all queries within 24–48 business hours.

Do I Need An Account To Place Order?

• Access your downloads anytime
• Track order history
• Receive updates and support
• Get future product updates

Guest checkout may be available, but having an account ensures better support and product management.